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Privacy Policy

Last updated:

This Privacy Policy explains how Podcasteo Courses (“Podcasteo,” “we,” “us,” “our”) collects, uses, shares, and protects information when you visit or use our website and services (collectively, the “Services”). This policy is intended to support transparency and compliance obligations, including where applicable the GDPR and CCPA/CPRA.

Data We Collect

We collect information you provide directly and information generated through your use of the Services. The types of data may include:

  • Account and contact data: name, email address, and any details you choose to provide during sign-up, purchases, or communications.
  • Course and usage data: course progress, lesson completion status, preferences, and interaction events needed to deliver and improve the learning experience.
  • Support and communications: messages you send to us, including attachments or information you include in the content.
  • Device and technical data: approximate location (inferred from IP), browser type, device identifiers, and logs for security and reliability.

We do not require sensitive categories of personal data (such as government IDs, precise geolocation, biometric data, or health information) to provide our Services. Please avoid sharing sensitive data in support messages.

How We Use Data

We use personal data to operate, maintain, and improve the Services. Examples include:

  • Providing access to courses, tracking progress, and enabling account features.
  • Processing purchases, sending transactional messages, and providing customer support.
  • Improving course quality, user experience, and platform performance (including analytics where enabled).
  • Preventing fraud, abuse, and security incidents; enforcing our terms and policies.
  • Complying with legal obligations and responding to lawful requests.

We do not sell personal data. If we ever introduce advertising technologies or data-sharing practices that materially change this policy, we will update this page and, where required, provide additional notices and choices.

Legal bases (where applicable under GDPR) may include performance of a contract (to provide Services), legitimate interests (to secure and improve Services), compliance with legal obligations, and consent (for certain cookies or optional features).

Cookies

Cookies and similar technologies help us deliver essential functionality, remember preferences, and understand how the Services are used. We categorize cookies as:

  • Strictly necessary: required for core site functionality (for example, security and basic preferences).
  • Functional: remember choices (such as language or interface settings) to improve usability.
  • Analytics (optional): help us understand usage patterns to improve content and performance.

Where required, analytics cookies are only used if you consent. You can accept or decline cookies using the cookie banner. You can also clear cookies in your browser settings, which may sign you out or reset preferences.

Preference signal: Not set.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: request a copy of the personal data we hold about you.
  • Correction: ask us to correct inaccurate or incomplete information.
  • Deletion: request deletion of personal data, subject to lawful exceptions.
  • Portability: request a portable copy of certain data.
  • Objection / restriction: object to or restrict certain processing activities.
  • Withdraw consent: if processing is based on consent, you can withdraw at any time (does not affect prior processing).

To exercise your rights, contact us using the details in the Contact section. We may ask for information to verify your identity and protect your account.

Data Retention

We retain personal data for as long as necessary to provide the Services and for legitimate and essential business purposes, such as maintaining records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods vary based on the data type and purpose. If you request deletion, we will take reasonable steps to delete or anonymize the data, unless we must keep it for legal or security reasons.

Security

We implement administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your credentials and for any activities under your account.

International Transfers

Your information may be processed in countries other than where you live. Where required, we take steps to ensure appropriate safeguards are in place for international transfers, such as contractual protections and security measures.

Children’s Privacy

The Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us so we can take appropriate action.

Contact

Email: [email protected]

If you contact us, include the email associated with your account (if applicable) and a brief description of your request.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when this policy was most recently revised. If changes are material, we will provide additional notice where required.